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Outgoing email in CiviCRM on our servers works perfectly and it works “out of the box” with no configuration required. We also support bounce processing and other inbound email processing, but we will cover those in another blog post. Today’s post is about sending emails from your CiviCRM to your constituents. Sending bulk mail involves two issues, from a technical standpoint. One is sending them out and the other is making sure the recipient receives them. The second issue is usually easier, so let’s talk about that first. Every mail provider has its own policy with regard to incoming email. In general, to avoid the rate limits applied by some… Read More

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Stuck with your CiviCRM? Looking for online documentation or a place to ask your questions? There are a few such places. The first two are the CiviCRM User and Administrator Guide which is an online book. You can read it online, and use the search features, or you can download your own copy. The second place is the CiviCRM Documentation wiki, which is an online wiki with a lot of the same information, but in a different format. Since it’s a wiki, you can also get involved and help edit it if you find something that needs fixing. Those are the main documentation locations. For Q&A with real people, the… Read More

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Importing Contact data is one of the most common initial activities required for a new CiviCRM site (if you’re still wondering what CiviCRM is, however, see our page). The process usually is either fairly easy, or quite complicated. In this post, we will review the basic ideas and if you’re lucky enough to have the “fairly easy” kind of import, then this will be sufficient. If you get stuck, then you will need to find more in-depth resources. There are two steps to importing data. First is to export the data from wherever it is and then the second is to import it into CiviCRM. Export This is a step… Read More

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This is the most common question we get about CiviCRM. For CiviHosting clients, our answer is very simple:   We will make a cron job for you! But if prefer to do this yourself (or if we are not your host), we definitely recommend you do and below we will show you two ways how to do it. We recommend using the CLI method, but sometimes it fails to work for reasons not always clear. In such a case, you should try second method, the URL method. Some of the details below are only relevant for CiviHosting clients — if you use a different host, just adjust those for your… Read More

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