CiviCRM Pay Later Option Bug

One of our clients recently upgraded to CiviCRM 4.7.29 and then their existing Contribution page started giving a 500 Server Error. They asked us to debug and we found that the issue was a missing classname and we traced that to the Pay Later option. Then we found this Pay later not appearing as payment option which looked similar and says it was fixed for CiviCRM 4.7.30. We upgraded their site and indeed their bug was fixed also.

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CiviCRM Extensions

CiviCRM is a fantastic tool right “out of the box” but there are also some important features not available in the core. Therefore we have CiviCRM Extensions, which are add-ons that give CiviCRM extended functionality. These extensions cover all kinds of features such as Webform integration, alerts, discounts, volunteer management, extended reporting and more. The official directory maintains a centralized list of all “official” extensions and that’s here: Extensions Directory. But you don’t normally need to visit there because extensions can be installed from within your own CiviCRM site. Installing Extensions The basic procedure is quite easy. When your CiviCRM is set up correctly, extensions can be installed from within… Read More

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What is CiviCRM

Jump straight to video version of this post In this post, we are going to clarify what CiviCRM is in very simple terms that anyone can understand. Overview CiviCRM is a free “CMS” (Constituent Management System). That means it’s a software package that allows you to manage a database of people, such as your donors, recipients, volunteers, parents, teachers, care-givers etc. You can view them, edit their details, email them, record activities and donations and more. They then can make contributions online, sign up online for events, sign up for memberships and more. Basic Contacts Features Each person in CiviCRM is called a Contact. Getting your contact list into CiviCRM… Read More

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Outgoing Emails on CiviHosting

Outgoing email in CiviCRM on our servers work perfectly and it works “out of the box.” There is no configuration required. We also support bounce processing and other inbound email processing, but we will cover those in another blog post. Today’s post is about sending emails from your CiviCRM to your constituents. Sending bulk mail involves two issues, from a technical standpoint. One is sending them out and the other is making sure the recipient receives them. The second issue is usually smaller, so let’s talk about that first. Every mail provider has its own policy with regard to incoming email. In general, to avoid the rate limits applied by… Read More

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Where to Find Help for CiviCRM

Stuck with your CiviCRM? Looking for online documentation or a place to ask your questions? There are a few such places. The first two are the CiviCRM User and Administrator Guide which is an online book. You can read it online, and use the search features, or you can download your own copy. The second place is the CiviCRM Documentation wiki, which is an online wiki with a lot of the same information, but in a different format. Since it’s a wiki, you can also get involved and help edit it if you find something that needs fixing. Those are the main documentation locations. For Q&A with real people, the… Read More

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Quick Guide to Importing Contacts in CiviCRM

Importing Contact data is one of the most common initial activities required for a new CiviCRM site (if you’re still wondering what CiviCRM is, however, see our page). The process usually is either fairly easy, or quite complicated. In this post, we will review the basic ideas and if you’re lucky enough to have the “fairly easy” kind of import, then this will be sufficient. If you get stuck, then you will need to find more in-depth resources. There are two steps to importing data. First is to export the data from wherever it is and then the second is to import it into CiviCRM. Export This is a step… Read More

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How to Make a Cron Job for CiviCRM

This is the most common question we get about CiviCRM. For CiviHosting clients, our answer is very simple:   We will make a cron job for you! But if prefer to do this yourself (or if we are not your host), we definitely recommend you do and below we will show you two ways how to do it. We recommend using the CLI method, but sometimes it fails to work for reasons not always clear. In such a case, you should try second method, the URL method. Some of the details below are only relevant for CiviHosting clients — if you use a different host, just adjust those for your… Read More

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