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SuiteCRM is a free, open source CRM solution built in PHP. SuiteCRM is available to download and use, at no charge. It is and always will be a completely open source product. But it’s more than that.
Open source CRM is an alternative to proprietary CRM packges like Salesforce or Microsoft Dynamics CRM applications. SuiteCRM is based on SugarCRM. The SuiteCRM project began when SugarCRM ceased development of its open source version. SuiteCRM, however, extends SugarCRM, including functionality and security fixes that aren’t in SugarCRM.
SuiteCRM won the BOSSIE Award 2015 and BOSSIE Award 2016 for the world’s best Open Source CRM.
SuiteCRM has been downloaded more than 800,000 times. A community of nearly 90,000 developers and collaborators work on SuiteCRM to keep it up to date and always improving.
Some of the major features:
Model your sales pipeline easily. Free your sales people to sell and not fight with your CRM all day. Produce professional quotations, control your pricing strategies, make sure your client renewals are always serviced and make sure that every lead is followed up. SuiteCRM is easy to use and can have a powerful impact on your business’s sales process.
SuiteCRM’s workflow module is efficient, powerful, and flexible including advanced features to streamline and automate repetitive tasks freeing up your emloyees to focus on selling and customer service. With SuiteCRM you can model business processes and build flexible automated actions that run when you want, automatically.
Effective customer self-service doesn’t need to be just a dream. It can be real with SuiteCRM. You can manage all your customer issues in one place. Free up your customer service team to solve customer problems, and not worry about if and when the CRM system will work — with SuiteCRM it just works, with no headaches involved.